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Dimensions Of Retail Service Convenience In Emerging Market Settings – A Qualitative Investigation | Shaphali Gupta & Dinesh Sharma
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Dimensional Analysis Of Customer Experience In Civil Aviation Sector | Vinay Chauhan & Deepak Manhas
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Decoding The Strategic Growth Challenges Faced By The Indian Hospitality Sector | Durgamohan Musunuri & Sonia Bharwani
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Consumer Comment Behavior And The Calendar Effect: A Longitudinal Study In Services | Milos Bujisic & H.G. Parsa
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Consumer Advocacy’s Impact On Satisfaction And Loyalty | Sanjit Kumar Roy, Abdolreza Eshghi & Ali Quazi
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Conducting Research For New Service Development In Emerging Markets | Intekhab Alam
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Assessing Quality Of Food, Service And Customer Experience At A Restaurant: The Case Of A Student Run Restaurant In The USA | Bharath M. Josiam, Rosa Malave, Charles Foster & Watson Baldwin
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Understanding Apparel Store Image: A Scale Development Approach | Subhadip Roy & Lopamudra Ghosh
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The Relationship Between Market Follower Status And The Overall Passivity Of A Firm’s Strategic Profile: Does Fit Relate To Profitability? | Larry Pleshko, Plamen Peev & Richard Heiens
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