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Enabling E-Governance Through Citizen Relationship Management-Concept, Model And Applications | G. Kannabiran, M.J. Xavier & Ammu Anantharaaj
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The Evolution Of Embeddedness Within The Alliance Structure In A Non-Equity HospitalIty Alliance | Prakash K. Chathoth
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Relative Importance Of Service Quality Dimensions: A Multisectoral Study | Sheetal B. Sachdev & Harsh V. Verma
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RAD Based Prototyping Methodology For Timextra E-Commerce | Aishah Sabki, Pervaiz K. Ahmed & Glenn Hardaker
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Quality Of Secondary Education And Labour Market Requirement | Juma S. Ghailani & Sami A. Khan
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Firm Strategy In Shifting To Service-Oriented Manufacturing – The Case Of Japan’s Electrical Machinery Industry | Chihiro Watanabe & Jae Yong Hur
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Attributes, Benefits, Customer Satisfaction And Behavioral Loyalty?An Integrative Research Of Financial Services Industry In Taiwan | Chiung-Ju Liang & Wen-Hung Wang
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An Exploration Of Managerial Skills And Organizational Climate In The Educational Services | Vandana Punia, B.K. Punia & Indira Dhull
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What Happens To My Information If I Make A Hotel Booking Online: An Analysis Of On-Line Privacy Policy Use, Content And Compliance By The International Hotel Companies | Peter O’ Connor
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