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Client-Vendor-End User Triad: A Service Quality Model For Is/Ites Outsourcing | T. T. Niranjan & Bhimaraya A. Metri
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Citizen Surveys Impact On Decisions In Local Government | Fabio Cassia
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The Case For Organised Agri-Retail – The Indian Imperative | Umashankar Venkatesh
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Do Loyal And More Involved Customers Reciprocate Retailer?s Relationship Efforts? | Chiung-Ju Liang & Wen-Hung Wang
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How Do Consumers Evaluate Brand Extensions ? Research Findings From India | N. Thamaraiselvan & J.Raja
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Institutional Structure Leading To The Similarity And Disparity In Innovation Inducement In Eu 15 Countries-Finnish Conspicuous Achievement Triggered By Nokia’s It Driven Global Business| Shinji Tokumasu & Chihiro Watanabe
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Knowledge Management For Indian Business Schools | Rajesh K. Pillania
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The Effects Of Technological Trajectory In Product Centric Firms Upon The Transition To Smart Service Provision – The Case Of Smart Solar Photovoltaic (Pv) | Kwok L. Shum & Chihiro Watanabe
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Human Resource Management Issues As Growth Barriers In Professional Service Firm SMEs | Mohammed Shahedul Quader
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