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New Cluster Of Industrial Sectors Toward A Service-Oriented Economy-R&D Profitability Criteria Substitutes For Labor Productivity Criteria | Koji Moriyama & Chihiro Watanabe
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An Assessment Of Internal Market Orientation In Jammu And Kashmir Bank Through Internal Suppliers’ Perspective | Gurjeet Kaur, RD Sharma & Nitasha Seli
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Measuring Operational Efficiency Of Retail Stores In Chandigarh Tri-City Using DEA | Vandana Sharma & Himanshu Choudhary
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The Paradox Of A Service-Oriented Economy For Energy Efficiency: The Vicious Impact Of Network Externality Contrasted By Japan And China | Hiroyasu Horio & Chihiro Watanabe
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Forecasting The Passenger Traffic Movement In Lufthansa Airlines: A Supply Chain Perspective | Aniruddh Kr Singh & Debadyuti Das
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Customer Complaint Behavior And Satisfaction In A B2b Context: A Longitudinal Analysis | Matti Haverila & Earl Naumann
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Antecedents And Consequences Of Organisational Citizenship Behaviour (Ocb): A Conceptual Framework In Reference To Health Care Sector | Hardeep Chahal & Shivani Mehta
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A Revival Of Compound Semiconductor Material Innovation: Strategic Technology Spillovers In Japan’s Nonferrous Metal Industry In The 2000s | Masahiro Nakagawa & Chihiro Watanabe
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An Integrated Framework For Service Quality, Customer Satisfaction And Behavioral Responses In Indian Banking Industry – A Comparison Of Public And Private Sector Banks | Monica Bedi
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